Effective Date: 21-2-2026
Welcome to Phoenix Rare. These Terms and Conditions govern your use of our website, https://phoenixrare.com
Phoenix Rare is operated by InspiremediaX LLC.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Definitions
“Website” refers to https://phoenixrare.com
“We,” “us,” “our,” and “Phoenix Rare” refer to InspiremediaX LLC.
“You” and “your” refer to the user or customer of our website.
2. Use of the Website
You agree to use this website only for lawful purposes. You must not use this website in any way that may damage the website or interfere with other users.
We reserve the right to restrict or terminate access to the website at our discretion.
3. Intellectual Property
All content on this website, including text, images, logos, graphics, and product designs, is the property of Phoenix Rare and is protected by applicable intellectual property laws.
Unauthorized use or reproduction is prohibited.
4. Orders & Payments
Order Acceptance
All orders are subject to availability and approval. We reserve the right to cancel or refuse any order at our discretion.
Pricing
All prices are displayed in USD unless otherwise stated. Prices may change without notice.
Payment
By submitting payment information, you authorize us to charge your selected payment method for the total amount of your order.
5. Shipping
We offer complimentary worldwide shipping.
Orders are processed within 5–10 business days.
Shipping times vary by destination.
All products are shipped from our international fulfillment facility in India.
Customers are responsible for any applicable customs duties or import taxes.
Please refer to our Shipping Policy for full details.
6. Exchanges (No Refund Policy)
Phoenix Rare offers exchanges only for defective or damaged products reported within 7 days of confirmed delivery.
We do not offer refunds for:
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Change of mind
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Incorrect size selection
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Style preference
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Non-defective products
Customers are responsible for return shipping costs.
Please review our Exchange Policy for full details.
7. SMS Marketing Terms
By opting in to receive SMS messages from Phoenix Rare, you agree to receive:
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Order updates
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Promotional messages
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Abandoned cart reminders
Message frequency may vary.
Standard message and data rates may apply.
To unsubscribe, reply STOP.
For assistance, reply HELP or contact care@phoenixenterprise.com.
Consent to receive SMS messages is not a condition of purchase.
Opt-in data will not be sold or shared, except with messaging service providers required to operate the SMS program.
8. Warranty Disclaimer
Our products may include a limited warranty covering manufacturing defects only. This does not cover damage caused by misuse, accidents, or normal wear and tear.
9. Limitation of Liability
To the maximum extent permitted by law, Phoenix Rare shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
10. Indemnification
You agree to indemnify and hold harmless Phoenix Rare and InspiremediaX LLC from any claims arising from your misuse of the website or violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the State of New Mexico, United States.
Any disputes shall be subject to the jurisdiction of the courts of New Mexico.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.
13. Contact Information
For questions regarding these Terms:
Email: care@phoenixenterprise.com
Address: 1209 Mountain Rd Pl NE, Albuquerque, NM 87110, USA
Phoenix Rare is operated by InspiremediaX LLC.
