Effective Date: 21-02-2026
Phoenix Rare (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://phoenixrare.com and purchase our products.
Phoenix Rare is operated by InspiremediaX LLC.
1. Information We Collect
We may collect the following categories of personal information:
Personal Information
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment details (processed securely through third-party payment providers)
-
Order history
Technical Information
-
IP address
-
Browser type and version
-
Device type
-
Time zone setting
-
Operating system
Usage Information
-
Pages visited
-
Time spent on pages
-
Products viewed
-
Shopping cart activity
Marketing & Communications
-
Email subscription preferences
-
SMS marketing preferences
-
Responses to promotions
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Provide customer support
-
Send order confirmations and shipping updates
-
Respond to inquiries
-
Improve our website and services
-
Prevent fraud and unauthorized transactions
-
Comply with legal obligations
-
Send marketing emails or SMS messages (only with your consent)
3. SMS Marketing & Abandoned Cart
If you opt in to receive SMS marketing:
-
You may receive order updates, promotional offers, and abandoned cart reminders.
-
Message frequency may vary.
-
Standard message and data rates may apply.
-
You can unsubscribe at any time by replying STOP.
Opt-in data and consent for SMS messaging will not be shared with third parties, except messaging service providers necessary to operate the SMS program.
Our website uses cookies to track items added to your cart, including abandoned checkouts. This allows us to send cart reminder messages via email or SMS (if opted in).
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Improve website functionality
-
Analyze traffic and user behavior
-
Personalize content
-
Support marketing efforts
You can manage cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Service Providers
Payment processors, shipping carriers, marketing platforms, and technical service providers who assist in operating our business.
Legal Authorities
When required by law, regulation, court order, or to protect our legal rights.
Business Transfers
In connection with a merger, sale, or acquisition of business assets.
All third-party providers are required to protect your data.
6. International Data Transfers
As we operate internationally and ship products from India, your information may be processed in countries outside your residence. We take appropriate safeguards to protect your personal information.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
-
Access your personal data
-
Correct inaccurate data
-
Request deletion
-
Restrict processing
-
Object to marketing
-
Request data portability
-
Withdraw consent at any time
To exercise these rights, contact us at:
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
Email: care@phoenixenterprise.com
Website: https://phoenixrare.com
Phoenix Rare is operated by InspiremediaX LLC.
